FAQs
Please find below the answers to some of our most Frequently Asked Questions. If you do not find the information that you are looking for, or would like any further information, simply contact us to find out more.
55 reviews
My father has been a resident of Fleet Valley for 12 months. He is 99 yo (oldest resident) is sight...Claire W (Daughter of Resident)
From Management to Staff, Fleet Valley is an amazing team and can't do enough for their residents...S M (Wife of Resident)
It is a pleasure to write this review my husband is a resident at fleet valley and I couldn't wish...Wendy M (Wife of Resident)
Very pleased that my mother is a resident at Fleet Valley. The carers, managers, house keepers,...L B (Daughter of Resident)
Always a great atmosphere here. My Mother in Law is very well cared for and is happy and content....David B (Son-in-law of Resident)
+ Great staff experience and good at listening. The impression is mostly one of 'nothing is too...D S (Son of Resident)
Honestly didn't think my mum would find happiness again. The care & profesionalism given to my mum...Hamish M (Son of Resident)
Fleet Valley Care Home provides excellent care and support to my mother. The staff are attentive...R I (Son of Resident)
This care home has provided exceptional support and kindness to my mother. The staff are attentive,...Chalum M (Son of Resident)
A while ago I was in a bad place, a drunken wreck. I fell and broke my hip, hospital, then i came...Andrew M (Resident)
I will always be grateful to have been given a place here at Fleet Valley Care. Everything about it...Marion M (Resident)
Our Mother has been in Fleet Valley Care Home since April 2025. We are very happy with her care,...Ruth L (Daughter of Resident)
Mum was in Fleet Valley for a short time before she passed away. The care she received was amazing....Shona W (Daughter of Resident)
From the very first day mum went into Fleet Valley she was cared for all her needs without having...Graham M (Son of Resident)
Staff are helpful and engaging and keep third parties well informed. Regular care reviews are...P C (Power of Attorney of Resident)
My Sister has been in FleetValley Nursing Home for just under 2 years. It is a lovely cheery,...Avril S (Sister of Resident)
Staff help mother to engage despite her difficulties with communication, being blind and having...I R (Daughter of Resident)
I have found the time that my mum has been a resident at Fleet Valley, that all the staff and...Ralph P (Son of Resident)
My brother has been in Fleet Valley for four months now, he is happy and not anxious at all. The...C B (Sister of Resident)
We are very at ease visiting my son in Fleet Valley. He has been in four months now and has settled...J F (Father of Resident)
The care is second to none physically and mentally and the social care plan takes into account all...S S (Daughter of Resident)
From the time my father-in-law was taken into Fleet Valley direct from the hospital, after a very...Bill S (Son-in-law of Resident)
An amazing experience so far. We love the amount of activities that are on for everyone. We feel...D M (Daughter of Resident)
We have found the care provided to my father by the Manager and her team to be exemplary. The staff...D B (Son of Resident)
The staff at Fleet Valley are all very good and provide excellent care and support to residents....Caroline C (Resident)
My stepmother has been in Fleet Valley since September and has received excellent care from all the...F I (Stepdaughter of Resident)
I am delighted with all the care that is given to my father and myself. Without the care of the...J W (Daughter of Resident)
My sister was a resident at Fleet Valley, she had dementia all the staff were excellent they were...J B (Sister of Resident)
All care is above and beyond. Staff and management are excellent. Food and drinks are very good.Celia M (Sister of Resident)
My overall experience is I am treated with dignity. My care is exceptional. Staff and management go...Helen P (Resident)
Fleet Valley Care, good accommodation. Food is very good. Staff are brilliant. They care for...John M (Resident)
Excellent care of my mother. Staff have great concern for their residents and give the best care...S M (Son of Resident)
Mum loves being here, the staff are all fantastic, the care she receives is first class and most...D H (Daughter of Resident)
Friendly and welcoming at any time. General atmosphere is cheerful and relaxing, with super...Anne S (Wife of Resident)
My friend, a widower, was only in Fleet Valley Care for a few weeks before he died. His wife, who...David C (Friend of Resident)
My mother-in-law was admitted from hospital for palliative care following her decision to stop all...Helen C (Daughter-in-law of Resident)
Our sister was a resident of Fleet Valley Carehome from 2021 - 2023. Throughout that time she was...D O (Sister of Resident)
My mother enjoyed just over 2 months at Fleet Valley Care before she died. In that short time she...Mark W (Son of Resident)
The manager is in La La land if she thinks some of her staff can administer eye solutions. My...Christine M (Partner of Resident)
My brother has difficulty with looking after himself and so the social work department found a bed...Jane A (Sister of Resident)
Always a warm welcome by staff. Everyone is very pleasant. My brother is always clean and well...J R (Sister of Resident)
Very satisfied with the treatment of my husband. What I am not satisfied with is he always seems to...Margaret K (Wife of Resident)
My mum was a resident at Fleet Valley Care for 3 years; she passed away in February 2020. The care...Lynda M (Daughter of Resident)
My wife resided at Fleet Valley for 3 years until she passed away in February 2020 after having...Alexander M (Widow Widower)
Gran has enjoyed four years in Fleet Valley. Staff have been very caring and accommodated her...John S (Son-in-law of Resident)
I have found Fleet Valley Care Home very good. My husband has dementia and can't speak very well....Ruth W (Wife of Resident)
My late mother lived in Fleet valley for almost 5 years. With living far away I could not visit as...Jeanette W (Daughter of Resident)
I have been a resident in this care home since March 2016. I have found it really a good place to...G R (Resident)
Let me begin by saying that I can't really praise Fleet Valley high enough. My 81-year-old mother...David W (Son of Resident)
As a family, we couldn’t be happier with the care our mum receives, she settled in very well, and...Shona M (Daughter of Resident)